Work

Case study 01HealthTech

UK (Remote)

MyndHaven is an AI mental-wellness app for the days between therapy sessions. It learns your patterns, then briefs your therapist before you walk in. As co-founder and head of design, I lead its product design from the first interview to the design system.

Industry
HealthTech · Mental wellness
Role
Co-founder and Head of Design
Team
Me and three software engineers
Timeline
Jun 2025 to now
Platform
Mobile app
Scope
Research · AI interaction · UX/UI · Design system
Status
Pre-launch · myndhaven.com

3 min read · 2025 to now

Meet the AI companion: a walkthrough of the product

The 30-second version

For busy readers
A The goal

Make the days between therapy sessions less lonely, and stop every session starting from scratch.

B What I did

Designed an AI companion, a pre-session brief for therapists, client assessments and a moderated peer community.

C Outcome

One connected product, shaped by 20+ interviews and usability sessions, with a waitlist across eight countries.

01The problem

Therapy helps. Everything around it is disconnected.

You journal in one app, track your mood in another, then spend the start of each session catching your therapist up. Between sessions, you're on your own.

20 min
of a session can go on recapping the week
02My role

I own the experience, end to end.

  1. 01 · research

    Ran 20+ interviews and usability sessions with prospective users and therapists.

  2. 02 · design

    Designed check-ins, the journal, AI chat and voice, assessments, therapist booking and community.

  3. 03 · system

    Built the Figma design system, ran design QA and set the privacy rules.

Team: Me and three software engineers

03What I learned

Therapy wasn't the problem. The gaps were.

Three things came up in almost every interview.

  • Insight 01

    Tools that don't talk

    Nothing people logged ever reached their therapist.

  • Insight 02

    Starting from scratch

    Recapping the week ate into every session.

  • Insight 03

    Warm, but useful

    Too soft feels like a void. Too clinical feels like a form.

04Key decisions

The calls that shaped the product

A check-in that feels like a conversation

People open the app in vulnerable moments.

Shipped

Gentle wording and carefully ordered moods, because wording changes how people answer.

What the therapist actually sees

The companion learns a lot. How much should it share?

Shipped

Patterns, moods and key moments, with privacy rules set before the screens.

05The screens

Before, during and after every session

The companion spots patterns, like Sunday-evening spirals, turns them into a brief before each session, and keeps a shared summary after it. Tap any screen to see it full size.

  • Conversational check-ins
  • Briefs, not data dumps
  • Privacy first
06The process

From interviews to a design system

~/myndhaven/releases

→ git log --releases

  1. 01Listen20+ interviews
  2. 02MapCompanion, brief, summary
  3. 03DesignCore flows and community
  4. 04SystemDesign system and QA

✓ Pre-launch, with a waitlist at myndhaven.com.

07Results

A product people are already waiting for

  • 20+research interviews and usability sessions
  • 8countries on the pre-launch waitlist
  • 1Figma design system

Instead of spending the start of a session recapping the week, the therapist already knows it.

08Reflection

What MyndHaven taught me

Designing for someone on their worst day changes everything, down to the order of a mood list.
  • What I found interesting

    How much a single word in a check-in changes what people are willing to share.

  • What was challenging

    Making AI output something a therapist can trust and review in seconds.

  • A mistake I made

    I refined the therapist brief before testing it with therapists, then had to rework its structure.

  • What I learned

    Put AI output in front of its real reader before polishing how it looks.

Where it's at: Pre-launch, with a waitlist at myndhaven.com.

Next case study

AgriTech · 2026Imara FarmsTurning a farm notebook into a paper trail buyers trust.Read it